Appointment Setter

Who we are:

eFlexervices is a BPO company with a legacy spanning 23 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just investing in our work; we're investing in people, optimizing performance, and maximizing efficiency. We are all about exceptional quality and unwavering trust.

What we are looking for:

Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiring Sales Development Representative – we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters.

The Sales Development Representative (SDR) is responsible for generating new sales opportunities by identifying and qualifying leads, initiating outbound calls, and building relationships with potential clients. You will work closely with the Sales team to drive top-of-funnel growth, setting up meetings and demos, and contributing to the overall success of the sales department. This role is expected to have experience in B2B sales.

What you’ll be doing:

• Lead Generation: Proactively prospect and identify new business opportunities through various channels, including cold calling, email outreach, LinkedIn, and other social platforms.
• Qualify Leads: Conduct thorough qualification of leads based on BANT (Budget, Authority, Need, and Timing) or other qualification frameworks to ensure alignment with ideal customer profiles.
• Outbound Outreach: Engage with potential clients to introduce [Company Name]'s products/services, highlighting value propositions, and driving interest in scheduling sales meetings or demos.
• Collaboration: Work closely with Account Executives and Sales Managers to transfer qualified leads and set up meetings for further engagement.
• CRM Management: Accurately track all interactions with leads in the CRM system (e.g., Out Play, Sales Navigator), ensuring consistent follow-up and a seamless transition of leads to the sales team.
• Reporting: Regularly report on progress and key metrics (e.g., calls made, emails sent, meetings set) to track personal performance and contribute to sales team goals.
• Market Research: Stay informed on industry trends, competitor offerings, and market conditions to provide insights that can help refine sales strategies.
• Customer Relationships: Build and maintain positive relationships with prospects and potential clients, positioning yourself as a trusted advisor.
• Lead Nurturing: Engage with leads over time to build relationships, educate them on product offerings, and ensure they stay engaged until they are ready to move to the next stage in the sales process.

Qualifications and Requirements:

• Experience: 1-2 years of experience in a sales or customer-facing role, preferably in a B2B environment.
• Bachelor’s degree or equivalent work experience in a relevant field (preferred but not required).
• Communication: Excellent verbal and written communication skills; ability to engage and influence stakeholders effectively.
• Goal-oriented: Strong drive to meet or exceed sales targets and KPIs in a fast-paced environment.
• Time Management: Ability to manage a high volume of outreach activities and prioritize effectively.
• Tech-Savvy: Familiarity with CRM tools (e.g., Click Up, Out Play, Sales Navigator), prospecting tools (e.g., LinkedIn Sales Navigator), and MS Office Suite.
• Problem-Solving: Ability to think critically and creatively to address potential customer challenges and objections.
• Team Player: Collaborative mindset, with a focus on working together to achieve team goals.

Benefits and Perks:

At eFlex, we're not just a workplace – we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you:

• Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.
• Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.
• Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.
• Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.
• Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.

Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together!